Testimonials
Looking for reliable plumbers in Raleigh or Durham? Look no further than Modern Plumbing & Backflow! Read what our clients have to say:
This Company was recommended by Duke Energy. I was thrilled with everything they did from beginning to end. These young men (all three of them) were so kind, professional, knowledgeable and their youthfullness made me feel young again. Shalom to All of you and your Company!!
Response from the owner:Carolyn, thank you for taking the time to share this. We're glad the water heater installation went well from beginning to end, and especially happy all three of our team members made you feel comfortable — we'll make sure they hear it.
And your "Shalom to all of you" made us smile. Shalom right back to you, Carolyn.
Tom and nathan couldn't have been any more professional, courteous, kind and did an amazing efficient job! I highly recommend them!
Response from the owner:Nancy, thank you for the great feedback. We’re glad Tom and Nathan took good care of you and that you found them professional, courteous, kind, and efficient. We’ll make sure they hear that you appreciated their work.
Water heater installation is one of the jobs our team handles throughout Raleigh and the Triangle, and we’re proud to have a crew that treats people with the same care they bring to the work. We’re a family-owned plumbing company with 23+ years of experience, serving customers 24/7 when plumbing needs can’t wait.
Thanks again for trusting us with your home, Nancy. We appreciate the recommendation.
— Team Modern Plumbing and Backflow
Great help. Efficient. Successful repair!
Response from the owner:Susan, thank you. "Efficient" and a "successful repair" are exactly what we aim for on every call, so it's good to know we hit the mark for you. We're a family-owned plumbing team serving the Raleigh–Durham area, and we'd be glad to help again with whatever comes up down the road. We appreciate you trusting us. — The team at Modern Plumbing and Backflow
Modern Plumbing was very easy to work with-had to have entire water line replaced due to age and major leaks. Arrived quickly after contacting them with huge water leak in the yard. Nate and his assistant did an outstanding job from start to finish. Najai was so pleasant to work with getting everything scheduled in a more than timely fashion. Highly recommend Modern Plumbing.
Response from the owner:Vickie, thank you for the detailed review and the recommendation. A major water line leak in the yard is a stressful thing to wake up to, so I'm glad we could get out to you quickly and replace the whole line the right way. I'll pass your kind words along to Nate and his assistant for the fieldwork, and to Najai for keeping the scheduling smooth from the first call. If anything ever comes up again, we're here for you. — The crew at Modern Plumbing and Backflow
Brian is an awesome and professional plumber ! Thank you for your service
Response from the owner:Thank you so much for the kind words. Brian takes real pride in doing professional, honest work, and I'll make sure he sees this — it'll mean a lot to him. It was our pleasure to help, and we're here anytime you need a reliable plumber down the road. — The team at Modern Plumbing and Backflow
The two little guys that came out today were very nice and courteous did a great job and I do appreciate y'all and I will be calling on y'all again when I need plumbing thank you so much for your timely way of getting it done quick
Response from the owner:Barbara, thank you — this really made our day. Our guys take pride in being on time, doing solid work, and getting out of your hair quickly, so it means a lot to hear they hit the mark for you. It would be our pleasure to help with any plumbing that comes up down the road. We appreciate you, and we're always just a call away. — Everyone at Modern Plumbing and Backflow
Thank you for the opportunity to say wonderful job done! I normally don’t do surveys, but Nate has shown me he cares about his work and customers. On time and Nate is the person I want to come back the next time I need Modern Plumbing. He took care of what was required for the job.Thanks again Nate.
Response from the owner:Pamela, this made our whole team smile — thank you! Nate genuinely cares about doing right by his customers, and the fact that you'd want him back for your next job is about the highest compliment we can get. I'll make sure he hears every word. Anytime you need toilet repair or anything else around the Raleigh-Durham area, Modern Plumbing & Backflow is ready. — Team Modern Plumbing & Backflow
Had my water heater changed after a couple failed attempts to fix it. Nathan was super friendly and the communication was great overall.
Response from the owner:Thank you, Mayra! Sometimes a water heater is past fixing and a full replacement is the honest call — glad Nathan got you a reliable new one and kept you in the loop the whole way. I'll be sure to pass your kind words along to him. If you or a neighbor anywhere around the Raleigh-Durham area ever need water heater help again, this family-owned team is a call away. — the Modern Plumbing family
Brian awesome
Response from the owner:Dorothy, thank you for the 5 stars! It means the world to a family-owned, fully-licensed team like ours — we're grateful to be the plumber and backflow testing folks so many trust across the Raleigh-Durham area. Modern Plumbing & Backflow is here for you anytime, day or night. — the Modern Plumbing family
I needed 3 new toilets to be installed in my home and Jacob came out and did an amazing job. He showed us every step of the installment process and even let us know that the new toilets we had originally bought were the wrong size. So after returning them and getting the right size toilets, Jacob continued working away and he did a great job with the final results. We were also blown away with his customer service. We will definitely be recommending Jacob from Modern Plumbing and Backflow again if we need plumbing work done in the future.
Response from the owner:Thank you so much, Sam! Jacob's one of the best — catching that your new toilets were the wrong size before installing them is exactly the honest, no-shortcuts work we're known for, and I'll make sure he hears every word of this. If you're ever looking for a reliable, family-owned plumber in the Raleigh-Durham area for toilet installation or anything else down the road, we're right here for you. Thanks for recommending Modern Plumbing & Backflow — it means the world. — The team at Modern Plumbing & Backflow
Nate was very professional and fixed our problem quick and effectively he even got us a discount on the parts we needed. I would definitely recommend him. I gave him 5 stars...which I never do unless Im extremely impressed. Good job Nate! Thank you.
Response from the owner:Thank you so much, Laura — this made our day! I'll pass your kind words straight to Nate; he takes real pride in doing a job right and treating folks fair, so a five-star from someone who never gives them will mean a lot to him. Nate's actually out serving the Greenville–Spartanburg Upstate this week, and it's reviews like yours that keep our family-owned, fully licensed NC & SC team growing — 1,900+ five-star reviews and proud to be voted Best of North Carolina 2026. Whether it's a plumbing repair, water heater, or backflow testing, we're here 24/7 across the Upstate. Call us anytime at 864-979-4050. — Brian, Modern Plumbing & Backflow
Did a great job at fixing out toilet.
Response from the owner:Thanks so much, Joshua — glad we could get that toilet repair knocked out and working right for you! The little fixes matter to us just as much as the big jobs, and kind words like yours keep our family-owned, fully licensed team going. Whether it's a running toilet, a clogged drain, or a water heater on the fritz, folks across North Raleigh, Wendell, and Zebulon count on us to show up fast and get it done — 24/7, with fair and upfront pricing. Proud to be voted Best of North Carolina 2026, and we're here anytime you need us again. — Brian & the Modern Plumbing & Backflow crew
Very courteous and hard working. Will request him again!!! Solved all our
Issues! Very thankful for him and the quick response of Modern Plumbing!!!
Response from the owner:Thank you so much for the 5 stars — we really appreciate the support from the Frekels Dolls Co team! We love partnering with local businesses, and keeping them up and running is a big part of what we do. From storefronts and offices around Downtown Raleigh and the Village District to shops out near Research Triangle Park, businesses trust our family-owned, fully licensed crew for commercial plumbing, annual backflow testing and certification, water heater service, and drain cleaning — 24/7, with honest, upfront, reasonable pricing and no surprises. Proud to be voted Best of North Carolina 2026 and grateful for 1,900+ five-star reviews. Here whenever you need us! — Brian, Modern Plumbing & Backflow
Very professional took care of the situation clean up very pleased thanks very much🥰
Response from the owner:Linda, thank you so much — this absolutely made our day! Leaving the space clean and treating your home with care is something we take real pride in, so it means the world to hear you were pleased. Whether it's a plumbing repair, a water heater, drain cleaning, or backflow testing, our family-owned, fully licensed team brings that same professionalism to every job across Raleigh, Wake Forest, and the wider Triangle — and we're here 24/7 with honest, upfront, reasonable pricing. Proud to be voted Best of North Carolina 2026 and grateful for neighbors like you. We're just a call away anytime! — Brian and the folks at Modern Plumbing & Backflow
Today Modern Plumbing van 44 came to our house to fix 2 faucets that were broken. They did an excellent job, answered my questions and gave guidance on best practices. Would recommend Van 44 to anyone who needs plumbing services
Response from the owner:Ashutosh, thank you for the kind words — I'll make sure the Van 44 crew hears this! Fixing both faucets right, answering your questions, and sharing a few best practices along the way is exactly how we like to do things — we'd rather leave you informed than just hand over a bill. That's the standard our family-owned, fully licensed team brings to every faucet repair, water heater, and drain-cleaning job across the Triangle, and we're here 24/7 with honest, upfront, reasonable pricing whenever you need us. Reviews like yours are what have earned us 1,900+ five-star ratings, and they truly mean the world. Thanks for recommending us — we're just a call away! — Brian & everyone here at Modern Plumbing & Backflow
Very nice and respectful guy and good work
Response from the owner:Thank you, Lisa! We're so glad our tech was respectful and did great work for you — courteous, professional service on every visit is exactly what we aim for. As a family-owned, fully licensed plumbing and backflow team serving Durham, Cary, and the surrounding Triangle, we really appreciate you taking the time to share this. Anytime you need us, we're just a call away. — Team Modern Plumbing & Backflow
Great guy nice vibe very laid back and very respectful
Response from the owner:Thank you for the kind words and the 5 stars! We're glad our tech brought that laid-back, respectful vibe while getting the job done right — that's the standard for our whole crew. Modern Plumbing & Backflow is a family-owned, fully licensed plumbing and backflow company serving Apex, Holly Springs, and communities across the Triangle — from water heaters and drain cleaning to backflow testing and repairs. Reviews like yours are what helped make us Best of North Carolina 2026. We're just a call away whenever you need us. — Team Modern Plumbing & Backflow
Super helpful and very quick service
Response from the owner:Conner, thank you — and we noticed you're a Local Guide, so your review means even more to us. "Super helpful and very quick" is exactly the reputation we work for: fast, responsive service is a promise we make on every call, whether you're in Cary's Preston area, downtown Durham, or anywhere in the Triangle. Looking for a licensed, family-owned plumbing and backflow team that actually shows up quick and gets it done right? That's us — voted Best of North Carolina 2026.
— Modern Plumbing & Backflow · Serving the Triangle · (919) 341-1911
Incredible service and went above and beyond what would be expected to get our problem solved. If you need help emergency plumbing help in the Triangle this is the team to call. Jacob thanks for everything. You are a true professional!
Response from the owner:Joseph, thank you — this made our day. Going above and beyond to solve a tough problem is exactly what we aim for, and we're honored you'd point people to us for emergency plumbing help in the Triangle. That's a big part of what we do: when a plumbing emergency hits, our licensed team is ready to respond fast, day or night, so you're never left waiting. I'll make sure your kind words get passed along to the technician who took care of you — he'll be glad to hear it. From Holly Springs to Garner and everywhere in between, we're a family-owned, fully licensed plumbing and backflow team, proud to be Best of North Carolina 2026. Thanks for trusting us — we're here anytime you need us. — Brian and the whole Modern Plumbing & Backflow team
Jacob is awesome! Punctual!
Response from the owner:Thank you, Dwika — we love hearing this! Showing up on time and respecting your schedule is a big part of who we are, so it means a lot that it stood out. I'll be sure to pass your kind words along to the technician who took care of you — it'll make his day. Punctual, reliable, licensed service is exactly what we aim for on every call, as a family-owned plumbing and backflow team proud to serve MacGregor Downs, Weldon Ridge, and communities across Cary and the Triangle, and honored to be Best of North Carolina 2026. We're here whenever you need us. — Modern Plumbing & Backflow · On time, every time · (919) 341-1911
Thank you for coming on Sunday Caleb! I appreciate your coming so quickly. You thoroughly checked out the broken bathroom drains and made quick repairs! Of course, one has to be replaced. I appreciate your time answering my questions and explaining everything to me! Your hard work is much appreciated! - A. Austin
Response from the owner:Alice, thank you so much for taking the time to share this — and for the 5 stars! We're thrilled Caleb was able to get out to you quickly, even on a Sunday, and take care of those bathroom drain repairs and the replacement. Being there when our neighbors need us — nights, weekends, and everything in between — is exactly what our family-owned team is about, and we know how much peace of mind fast drain and sewer work brings. Homeowners in Preston and throughout Cary trust us for that same responsive service. Thanks again for your trust, Alice — we're always here when you need us! — Modern Plumbing & Backflow 🏆 Best of North Carolina 2026
Service was quick and efficient. The guys who came by for the repair were very professional and personable.
Response from the owner:Thank you for the great review, Steven — and the 5 stars! We're glad our guys got your water heater repair knocked out quickly and made it an easy experience. Professional, friendly service at a fair price is exactly what our family-owned team aims for on every call, whether it's a water heater fix or keeping your hot water running for years to come. Homeowners in Bedford at Falls River and across North Raleigh count on us for that same quick, no-hassle service. We appreciate you! — Modern Plumbing & Backflow 🏆 Best of North Carolina 2026
Modern plumbing helped cap off our irrigation system. They were easy to work with. Nathan did a great job. I was referred by neighbors and will refer them to others. Will definitely use again for our plumbing needs.
Response from the owner:Kelly — thank you! Capping off an irrigation line means properly taking the backflow assembly offline too, so it's done right and stays code-compliant — glad it went smoothly. Neighbor referrals mean everything to us, and we're proud to serve homeowners across Apex, Cary, Holly Springs, and the wider Triangle. Whenever a plumbing or backflow need comes up, we're a licensed pro a phone call away. — Brian, Modern Plumbing & Backflow
I was very happy and lucky to be helped by Kaleb today after find out my shower cartridge might have some issue since it cannot turn back to original position. He is very professional and informative and helped us identified the issue. 10/10 recommending this place!
Response from the owner:Joey, thank you so much, that 10/10 really means a lot to us. A shower cartridge that won't turn back to where it should is one of those things people live with way too long, so I'm glad we caught it and got you sorted out the same day. We take care of folks all over the Triangle, from North Hills and Five Points here in Raleigh to Preston over in Cary and the Heritage area in Wake Forest. Anytime something comes up, you've got a licensed plumber you can just pick up the phone and call. Thanks again. — Brian
I’m so impressed how efficient and professional they are. We need to replace our kitchen faucet on a Saturday and called them last minute, they were able to come in and get it fixed on the same day. Price is reasonable too.
Response from the owner:Jincheng, thank you, this made our day. A kitchen faucet going out on a Saturday is the kind of thing that can wreck a whole weekend, so I'm really glad we could get a tech out and knock it out same-day for you. That's what we try to do, weekend or not. We look after folks all across the Triangle, from the Trinity Park and Hope Valley areas in Durham to Southern Village in Chapel Hill and out toward Morrisville. Call us anytime you need a licensed plumber in your corner. Thanks again. — The Modern Plumbing & Backflow Team, Triangle / Raleigh-Durham
