As a full-service plumbing contractor, Modern Plumbing and Backflow repairs and installs complete plumbing systems at competitive prices. Our company is built on simple principles: creating quality plumbing systems and providing reliable service.
Modern Plumbing and Backflow doesn’t just provide quick plumbing repairs - we also take pride in educating our clients on methods to prevent future plumbing emergencies.
Our Professional Plumbing Team
We are a team of professional plumbing technicians with unique experience that ranges from plumbing with the U.S. Air Force to designing complete plumbing systems in multi-million dollar custom homes. From commercial applications to residential, we use these experiences to provide an effective solution for any plumbing need.
Instead of a huge company of plumbers that come and go, we have dedicated long-term employees - this includes the company owners, who are involved in the complete process, from phone call to first boots on the job. As a local company we are well acquainted with North Carolina and South Carolina's plumbing structure and codes.
Based on referrals and excellent workmanship, Modern Plumbing and Backflow has enjoyed sustained growth and success serving the Triangle since 2003.
How We Serve You
Our certified plumbers are equipped with the newest technology in order to diagnose, repair and replace any plumbing problem. We listen to our customers, follow industry trends and improve standard products in order to provide a range of diverse and high quality plumbing parts and products.
Modern Plumbing and Backflow is there when you need us. You can rest assured that our experienced plumbers have the knowledge and equipment to provide the right solution for your plumbing problem. Let us design or service your plumbing system - nothing is too big or too small for us to solve.
Need a plumbing retrofit? Modern Plumbing and Backflow excels in this area, offering innovative solutions to any retrofit need.
Above Ground or Below, Let Us Control the Flow!
At Modern Plumbing and Backflow, our unique level of service has established our place in the plumbing industry, allowing us to make a distinct and substantial impact for our clients. Become a valued Modern Plumbing and Backflow client - contact us today!
Tim and Zion were amazing will definitely use agian and give the information to ithers
Response from the owner:Thank you, Lisa. Tim and Zion will both be glad to hear this. Zion is one of our apprentices, learning the trade in the field alongside experienced plumbers like Tim, and a review that names him means a lot at this stage. Training the next generation of plumbers right here is the part of this business we're proudest of. And thanks for passing our name along — that's how a family-owned shop grows.
— The crew at Modern Plumbing and Backflow
Jacob and Mar provided excellent service and timely response, less than 24 hours. The knowledge and courtesy was also recognized by me. Thanks guys.
Response from the owner:Thanks, Jim. Getting a pipe fixed inside a day is what we aim for, and I'm glad Jacob and Mar brought the know-how along with the courtesy. Worth knowing for anyone with a leak: pinhole leaks, low pressure or discolored water usually mean a pipe is wearing out, not just one bad spot. If the house has gray or blue polybutylene, installed from 1978 to 1995, patching one leak rarely ends it. We'll pass your note along to both of them.
Wonderful service, very informative on what was going on and how everything was being fixed. %100 recommend.
Response from the owner:Amber, that's the part we care about most. Nobody should have to take a plumber's word for it — if we can't explain what broke and why the fix is right, we haven't done the whole job. One check you can do yourself: put a few drops of food coloring in a toilet tank, and if color shows up in the bowl without flushing, the flapper's leaking. Thank you for the recommendation.
— Everyone at Modern Plumbing and Backflow
Response from the owner:Thank you for the five stars, Kiana. We don't take a rating like that for granted, especially from someone leaving their first one. One tip while it's on our minds this time of year: unhook garden hoses before the first freeze — water trapped in the hose can split the spigot pipe inside the wall, and you won't see it until it leaks.
Modern Plumbing is the best by far!! Nathan and Jacob replaced our hot water heater and fixed our pipes and they did such a great job. First, I have to say a big thank you to Jamie and the rest of the office staff for all of their help and above all, their patience!! Because we went through a home warranty company, Jamie spent hours on the phone with them, and because I was dealing w/ a family health emergency at the same time, I wasn't the easiest person to deal with, when we had our water heater problems. Again, Patience of a Saint!! Modern Plumbing arranged for a contractor, Jimmy, to come help take down our attic ladder so they could take the 50 gallon tank out of our attic and put a new 50 gallon tank in (why builders put these things in attics, I will never understand) and they did this all within a few hours! + fixing the shut- off valve and pressure regulator at the same time. We are so appreciative of all the work they did and highly recommend Modern Plumbing to all of our friends.
Response from the owner:Amy, Jamie's going to read this one twice. Home warranty jobs mean a lot of phone time, and we're glad she could carry that part so you didn't have to on top of everything else. Nathan and Jacob will be glad to hear it too — getting a 50-gallon tank out of an attic in a few hours takes planning, and Jimmy getting the ladder down made it possible. Builders put them up there to save floor space, which is why an attic tank should always sit in a pan with a drain line. And since you had the pressure regulator replaced: household pressure over 80 PSI wears out the seals in faucets and fixtures early, so that regulator is protecting everything downstream.
Tim was very professional and knowledgeable. He did a wonderful job replacing our old water heater. Highly recommended company
Response from the owner:Victoria, thank you — we'll make sure Tim sees this. He knows his water heaters, and replacing an old one is work he takes pride in doing right. Now that you've got a new tank, the best thing you can do for it is flush it once a year. Sediment settles on the bottom over time, and that's what causes the rumbling you hear from older heaters and shortens their life. A yearly flush keeps the new one quiet and running a lot longer.
— The team at Modern Plumbing and Backflow
Response from the owner:Thanks, Dylan. Nate will be glad to hear it, and we'll make sure he sees it. One habit worth picking up: test your shutoff valves every six months. The old gate valves with a round handle tend to seize after about ten years, and a lever-handle ball valve holds up far longer — better to find out on a quiet afternoon than during a leak.
We needed a water heater replacement at our home in Raleigh, and Modern Plumbing and Backflow handled the full install. Nate was the technician who came out. He showed up on time, walked us through the old unit versus the new one, and explained what was failing before he started any work.
The water heater installation itself was clean and straightforward. Nate shut the system down, removed the old tank, set the new water heater, checked the gas and water connections, and tested everything before he left. He also went over the shutoff valves, the temperature setting, and what to watch for in the first few days. The work area was left tidy, and we had hot water the same day.
What stood out was how clear the process was. Pricing was explained up front, the install matched what we were quoted, and Nate answered questions without rushing us. For a licensed plumbing company doing a water heater install in Raleigh, this was the experience we wanted: on time, code-conscious, and no mess left behind.
If you need a water heater installed or replaced in Raleigh or the greater Triangle, I’d call Modern Plumbing and Backflow and ask for Nate. Professional from arrival to final test.
Response from the owner:Thank you, Daren. Showing you what failed on the old unit before touching anything is how Nate likes to work, and we'll pass this along to him. Since he went over the temperature setting with you: 120 degrees is what the Department of Energy recommends for most homes. It's hot enough for showers and dishes, lowers the scald risk, and wastes less heat sitting in the tank.
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